1. Is this website only for businesses or distributors?
DVD.br sells its products to both individuals and businesses.
2. Do the prices in your online store include VAT?
Indeed, all prices shown in our online store include VAT - at the current legal rate.
3. Is it possible to buy and pick up my order at your warehouse?
We do not have a physical counter at our warehouse, so it is not possible to pick up goods in person.
4. Do I have to register to buy? Or do they have other options available...?
To make a purchase in our online store, you can do so through:
• Registration - Click Register and you will be redirected to the Registration page.
• Phone - 918 416 297 or use the "Call me" box on the left, and we will contact you.
• Email - [email protected] - send your order here.
05. How can I recover my password?
To recover your password, simply click here "Forgot your password?"
06. I would like my order to be shipped today, until what time can I place it?
For your order to be shipped today, you must submit and pay for your order (or cash on delivery) by 2 PM on the same day. After 2 PM, all orders will be shipped the following day.
07. Can I pay only when I receive my order at home?
Yes, for this you only need to select the "Cash on Delivery" method before finalizing your order.
(this service has an additional cost of €1.99)
08. There is no one at home, how can I receive the order?
We at DVD.pt work with CTTExpresso, therefore, if they don't find anyone at home, they will leave a delivery note so you can pick up your order at the nearest post office to your area of residence. (Please remember to bring your ID card)
09. How much does shipping cost?
You can find all the information regarding shipping costs at the following link: SHIPPING COSTS